Use ImmiAccount to lodge your application, make a payment, update your details or circumstances, upload documents, and track the progress of your application. If you have provided documents by email to the Department, you will receive an automated acknowledgement. Please remember to check your junk folder and add us as a safe sender.
If you are experiencing technical issues with ImmiAccount, please visit help and support.
It is recommended that applicants do not make non-refundable financial commitments in relation to their travel prior to being granted a visa to Australia.
The Department is committed to building more efficient and effective ways of delivering accessible services through the use of digital channels as our default form of delivery. As such, you can complete a number of services online without needing to contact the Department directly. This includes:
