Australian High Commission
New Zealand
Cook Islands and Niue

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Contact us

If you are an Australian citizen or permanent resident requiring after hours emergency consular assistance, please phone 04 473 6411.

Otherwise, please direct your query to the appropriate section listed below.

Passports and Consular Services

Australian High Commission (Wellington)

Physical address:  72-76 Hobson Street, Thorndon, Wellington 6011.

Email: wltn.passports@dfat.gov.au or consular.wellington@dfat.gov.au

Telephone: 04 473 6411

Fax: 04 498 7103

Public holidays for the Australian High Commission in Wellington

Australian Consulate-General (Auckland)

Passport counter opening hours:   Monday to Friday  9:00am to 12:30pm and 1:00pm to 4:00pm
Physical address:  Level 7, Pricewaterhouse Coopers Tower, 186-194 Quay Street, Auckland 1010
Email: auck.passports@dfat.gov.au or consular.auckland@dfat.gov.au

Telephone: 09 921 8800

Fax: 09 921 8820

Public holidays for the Australian Consulate-General in Auckland

Visas and immigration

All visa enquires should be directed to the Australian Visa Application Centre in Auckland.

Physical Locations of the AVAC centres in Auckland, Wellington, Christchurch, Dunedin & Queenstown are available here.

Email: ttsauckland@ttsvisas.com

Website: www.ttsaustralia.com

Postal address: TT Services, PO Box 105154, Auckland 1143

Other enquiries

Have you checked our list of Frequently Asked Questions?

Email: nzinbox@dfat.gov.au

Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand. Copies of the Statement are available at http://www.dfat.gov.au/dept/consular/privacy.html  or by requesting a copy from the Department.

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