Australian High Commission
New Zealand
Cook Islands and Niue

Visas and immigration

Visas and immigration

 

Welcome

Welcome to the website of the Australian High Commission in Wellington. The Immigration, Citizenship by Descent and Visa office is based at the Australian Consulate General in Auckland. It is an overseas office of the Department of Immigration and Border Protection. The office assists clients who are usually residents of New Zealand, the Cook Islands, Niue, Tokelau and Pitcairn Island.

Apply early

It is important for you to plan ahead and apply for visas early to avoid disappointment. We advise you not to book flights or make travel commitments until you have a visa to travel to Australia. The Department will not be liable for any financial loss incurred by clients whose visa applications were finalised later than expected or unsuccessful. 

A complete application is the correct form, fee, supporting documentation and biometrics (if required).

 

New Zealand Citizens and Third Country Nationals

If you are a New Zealand citizen, do not have tuberculosis or a criminal conviction, you can live and work in Australia without applying for a visa in advance. You will be eligible for a Special Category Visa (subclass 444) which is granted on arrival when you travel on a valid New Zealand passport.

If you have questions regarding the Special Category Visa (Subclass 444) or applying for other visas, please see these Frequently Asked Questions.

If you are a citizen of another nationality (not New Zealand) follow this link to work out what kind of visa you are eligible for: Find a Visa

For information about visa fees, please see www.border.gov.au

Most people will need to provide their biometrics (finger prints and facial images) when applying for a visa. For information on biometric collections see www.ttsaustralia.com and www.border.gov.au.

 

Applying for a Visa to Australia

Applying for a Visa to Australia

All paper based visa applications in New Zealand are lodge through the Australian Visa Application Centres (AVAC) in Auckland, Christchurch, Dunedin, Queenstown or Wellington on behalf of the Department. Their contact details are as follows:

Location

Auckland

Christchurch from 14/09/2016

Dunedin

from 20/02/2017

Queenstown from 27/02/2017

Wellington from 12/09/2016

Address

Ground Floor

Big Albert Building

87-89 Albert Street

Auckland CBD

Auckland

BreakFree on Cashel Hotel

165 Cashel Street,

Christchurch 8011

Wains Hotel Dunedin

310 Princes Street,

Dunedin 9016

Level 3,

Forsyth Barr House,

57 Shotover Street,

Queenstown 9300

Willis Wellington Hotel

355 Willis Street,

Wellington 6011

Hours

8.30am to 4.30pm,

Monday to Friday

 

Extended open hours available by appointment only from 4.30pm to 7pm Monday to Friday

8am to 3.30pm,

Tuesday & Wednesday

 

By appointment only

11am to 3.30pm,

Monday (fortnightly)

 

By appointment only

11.00am to 3.30pm

Monday (fortnightly)

 

By appointment only

8am to 3.30pm

Thursday & Friday

 

By appointment only

Postal Address: PO Box 105154, AUCKLAND 1143

Website: www.ttsaustralia.com

Email:    ttsauckland@ttsvisas.com

Telephone number: +649 366 0274

 

Visa & Citizenship application checklists are available here:

 

Changes to Australian Visa Application Centre arrangements in
New Zealand – February 2017

 

New Australian Visa Application Centre - Dunedin

  • A new Australian Visa Application Centre (AVAC) will be opening in Dunedin from 20 February 2017, operating on alternate Mondays.  
  • The new AVAC is in addition to the AVACs currently operating in Auckland, Queenstown, Wellington and Christchurch. This service will provide a convenient option for people who require an Australian visa living in the Southland and Otago regions.

Change to days of operation - Queenstown

  • The AVAC in Queenstown will be changing its days of operation to alternate Mondays only, commencing Monday 27 February 2017.

Most clients lodging a visa application for Australia in New Zealand will need to attend an Australian Visa Application Centre in person to provide biometrics unless they are excluded or exempted from the Programme. New Zealand citizens are excluded from providing biometrics.

Visa applicants who apply for online visas may need to provide their biometrics. If so, they will be sent an electronic letter requiring them to have their biometrics collected at an AVAC.

The AVACs in Dunedin, Queenstown, Wellington and Christchurch will charge a Premium location surcharge in addition to the standard service fee for receiving applications and collecting biometrics. Applicants are required to make an appointment to attend the AVACs.

Details of the AVACs in New Zealand are as follows:

Dunedin

 

Australia Visa Application Centre

Wains Hotel Dunedin

310 Princes Street, Dunedin 9077
 

Opening hours:

Monday (fortnightly commencing 20 Feb 2017)

11:00am – 3:30pm

By appointment only

 

Queenstown

 

Australian Visa Application Centre

Level 3, Forsyth Barr Building

57 Shotover Street, Queenstown 9300
 

Opening hours:

Monday (fortnightly commencing 27 Feb 2017)

11:00am – 3:30pm

By appointment only

 

 

Auckland

 

Australia Visa Application Centre

Ground Floor, Albert Plaza

87 Albert Street, Auckland CBD


 

Opening hours:

Monday to Friday

8:30am – 4:30pm

 

Christchurch

 

Australian Visa Application Centre

BreakFree on Cashel Hotel

165 Cashel Street, Christchurch 8011
 

Opening hours:

Tuesday and Wednesday

8:00am – 3:30pm

By appointment only

 

Wellington

 

Australian Visa Application Centre

Willis Wellington Hotel

355 Willis Street, Wellington 6011

 

 

Opening hours:

Thursday and Friday

8:00am – 3:30pm

By appointment only

 

The quickest and most efficient way to lodge a visa application in New Zealand is to submit a complete visa application with all of the required supporting documentation at an AVAC and have your biometrics collected at the same time.

For more information, please see:

AVAC website: http://www.ttsaustralia.com

DIBP website: http://www.border.gov.au

 

 

Lodging online visas

You may be eligible to lodge your visa application online. Please see Online Services for eligible nationalities and other online visas. Online applications can also be made at the Department’s website www.border.gov.au .

Factors for consideration:

  1. You will need access to a credit card to pay for an online application. A third party may complete an online application on your behalf with your consent.
  2. If you have lodged an online visa application through the Department’s website, please note that the AVAC cannot provide any information regarding the status of your application, nor do they have access to the Department’s systems.
  3. Online lodgements – Tourist, Business (subclass 600) and (subclass 400).

See online checklists:

  1. You may need to provide your Biometrics (finger prints & facial images) and this will require attending an AVAC office in person. See - http://www.border.gov.au/Trav/Visa/Biom

 

Standard processing timeframes for applications lodged in New Zealand

For information on standard processing times for applications lodged in New Zealand, please see here

 

Key Updates

1. 19/11/2016 - new 400 visa stream came into effect - see www.border.gov.au

2. 03/10/2016 - Auckland AVAC relocation
Auckland branch commence operating at its new location on 03/10/2016.

3. New mobile AVAC services for Wellington & Christchurch
New mobile AVAC services for Wellington & Christchurch - a premium location surcharge of $35.93 applies in addition to normal service fees paid and confirms your appointment.

4. Cash payments not accepted
Since 09/08/2016 Australian Visa Application Centres -TTS in New Zealand no longer accepts cash payments. Please pay using credit card, EFTPOS or bank cheque. For more information see following link - Fees.

5. Appointments needed for lodgements & biometrics
The Department encourages all clients to make an appointment through the AVAC website for counter lodgements and biometric collections – see link Appointments.

6. Norfolk Island changes
Norfolk Island – From 1 July 2016 Norfolk Island will be integrated into the Australian migration zone. This means that people travelling to Norfolk Island will require an Australian Visa- link.

7. APEC Business Travel Card Holders
APEC Business Travel Card holders do not need a separate visa for Australia. Since 29 September 2015, most citizens located in New Zealand who require a visa to enter Australia have been required to provide their biometrics in the form of fingerprints and a facial image.  This is undertaken at an Australian Visa Application Centre (AVAC) located in Auckland or Queenstown.   New Zealand citizens and Asia Pacific Economic Co-operation (APEC) Business Travel card holders are exempt from this policy.  This means that certain citizens of China, Malaysia and Vietnam for example who are APEC Business Travel card holders do not need to apply for a separate visa nor provide their biometrics should they apply for a visa in order to travel to Australia.  For further information, see APEC for details.

8. An additional pathway to permanent residence for ‘non-protected’ Special Category Visa (SCV) holder
An additional pathway to permanent residence for ‘non-protected’ Special Category Visa (SCV) holder. In acknowledgement of the special bilateral relationship, the Australian Government will provide an additional pathway to permanent residence, and therefore citizenship, for New Zealand Special Category visa (SCV) holders who arrived after 26 February 2001, who have lived in Australia for the last five years and shown a commitment and contribution to Australia. For more information see the following link.

 

All travellers, except New Zealand citizens, must obtain a visa or travel authority before travelling to Australia.

Please note: Australia requires that your passport must be valid only for the period of your intended travel in and out of Australia. There is no requirement for your passport to be valid for six months after your travel.

For information regarding living in Australia please follow this link to our Living in Australia page.